When you visit our website www.ravelinen.dk, information about you is collected to help tailor and improve our content. If you do not wish for information to be collected, you should delete your cookies (see link to guide below) and refrain from further use of the website. Below, we explain what information is collected, its purpose, and which third parties have access to it.
Cookies
Ravelinen’s website (“the Website”) uses cookies. Cookies are text files stored on your computer, mobile device, or similar, with the purpose of recognizing the device, remembering settings, and performing statistical analysis. Cookies cannot contain harmful code such as viruses.
You can delete or block cookies. See the guide here: http://minecookies.org/cookiehandtering. If you delete or block cookies, the website may not function optimally, and you may not be able to access certain content.
The website contains cookies from third parties, which may include:
- QuickPay (online payment)
- Google Analytics (website analysis and optimization)
- DinnerBooking (table reservations)
- Facebook (social media)
- Instagram (social media)
Personal Data Collection
When you use our website, we collect and process a range of personal data. This occurs, for example, when browsing our pages, liking blog posts, or making purchases such as gift cards or event tickets.
We typically collect and process the following types of information: a unique ID and technical data about your computer, tablet, or mobile phone, your IP address, geographic location, and the pages you click on (your interests). If you explicitly consent and provide the information yourself, we also process name, phone number, email, address, and/or payment details. This typically occurs when purchasing gift cards or tickets to events.
Purpose
Cookies are necessary for the website to function optimally. On this site, cookies are primarily used for traffic measurement and content optimization. The information is also used to register your purchases and payments and to deliver the services you have requested.
Using Google Analytics, we measure:
- Website traffic
- Time spent
- User flow
- Traffic sources
- Conversions
- Demographics (including age and gender)
- Interests (including affinity categories and market segments)
- Geography (including language and location)
- Website behavior (including return visits, frequency, recency, and engagement)
- Technology (including browser, operating system, and service provider)
- Smartphone/tablet (including manufacturer and model)
If you wish to opt out of Google Analytics tracking, you can download Google’s “Opt-out Browser Add-on” [here]. You can read more about Google’s and Google Analytics’ privacy policies [here].
Data Retention Period
Information is stored for the period permitted by law, and we delete it when it is no longer necessary. If you like one of our blog posts, that data is stored indefinitely. Purchases of gift cards and tickets are stored for the current year plus five years. Data collected via Google Analytics is stored for two years.
Disclosure of Information
Data about your use of the website, which pages you visit, geographic location, gender, age segment, etc., is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the “Cookies” section above. The information is primarily used for statistical purposes.
Access and Complaints
You have the right to know what personal data we process about you. You may also object at any time to the use of your data. If the data processed about you is incorrect, you have the right to have it corrected or deleted. You can contact us at: [email protected]. If you wish to complain about our processing of your personal data, you may also contact the Danish Data Protection Agency (Datatilsynet).
The website is owned and published by:
Ravelinen
Torvegade 79
1400 København K
Tlf. 32 96 20 45
CVR: 17 68 59 37
[email protected]