When you visit our website www.ravelinen.dk, information about you is collected and used to customize and improve our content. If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below we have elaborated on what information is collected, its purpose and which third parties have access to it.
Cookies
The website uses “cookies”, which is a text file that is stored on your computer, mobile or similar for the purpose of recognizing it, remembering settings and performing statistics. Cookies cannot contain harmful code such as viruses.
It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering. If you delete or block cookies, you may risk that the website does not function optimally and that there is content you cannot access.
The website contains cookies from third parties, which may include to varying degrees:
- QuickPay (online payment)
- Google Analytics (website analytics and optimization)
- DinnerBooking (table reservation)
- Facebook (social media)
- Instagram (social media)
When you use our websites, we collect and process a number of personal data.
This happens, for example, by general traffic on our various pages, if you “like” our blog posts and make purchases via the website, such as gift cards or tickets to events.
We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location, and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process Name, phone number, e-mail, address and/or payment information. This will typically be in connection with the purchase of gift cards and event tickets.
Purpose
Cookies are necessary to make the website work as well as possible. Cookies on this site are mainly used for traffic measurements and optimization of the content of the pages. The information is also used to register your purchases and payments and to provide the services you have requested.
Using Google Analytics, we measure:
- Website traffic
- Time consumption
- User flow
- Traffic sources
- Conversions
- Demographics : Including age and gender
- Interests : Including affiliation categories and market segments
- Geography: Including language and location
- Website behavior: Including return, frequency, recency and engagement
- Technology : Including browser, operating system and service provider
- Smartphone/Tablet : Including manufacturer and model
If you as a user wish to opt-out of Google Analytics tracking, you can download Google’s “Opt-out Browser Add-on” by clicking here. You can read more about Google’s and Google Analytics’ privacy policy by clicking here.
Storage period
The data is stored for the period of time allowed by law and we delete it when it is no longer needed. If you “Like” one of our blog posts, that data is stored indefinitely. Purchases of gift cards and tickets are stored for the current + 5 years. Data collected via Google Analytics is stored for 2 years.
Disclosure of information
Data about your use of the website, which pages you visit, geographical location, gender and age segment, etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on “Cookies” above. The information is primarily used for statistical purposes.
Insights and complaints
You have the right to know what personal data we process about you. You can also object to the use of data at any time. If the data processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries can be made to: [email protected]. If you want to complain about our processing of your personal data, you also have the option to contact the Danish Data Protection Agency.
The website is owned and published by:
Ravelinen
Torvegade 79
1400 København K
Tlf. 32 96 20 45
CVR: 17 68 59 37
[email protected]