Cookie & Privacy Policy

When you visit our website www.ravelinen.dk, information about you is collected and used to customize and improve our content. If you do not want information to be collected, you should delete your cookies (see instructions) and avoid further use of the website. Below, we have elaborated on what information is collected, its purpose, and which third parties have access to it.

Cookies

The website uses “cookies,” which are text files that are stored on your computer, mobile, or similar device for the purpose of recognizing it, remembering settings, and performing statistics. Cookies cannot contain harmful code such as viruses.

It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering. If you delete or block cookies, you risk that the website does not function optimally and that there is content you cannot access.

The website contains cookies from third parties, which may include:

  • QuickPay (online payment)
  • Google Analytics (website analysis and optimization)
  • DinnerBooking (table reservation)
  • Facebook (social media)
  • Instagram (social media)

When you use our websites, we collect and process a range of personal data.
This happens, for example, through general browsing on our various pages, if you ‘like’ our blog posts, and when you make purchases via the website, such as gift cards or tickets to events.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet, or mobile phone, your IP address, geographic location, and which pages you click on (interests). To the extent that you give explicit consent and enter the information yourself, we also process: Name, telephone number, e-mail, address, and/or payment information. This will typically be in connection with the purchase of gift cards and tickets to events.

Purpose

Cookies are necessary for the website to function as best as possible. Cookies on this site are mainly used for traffic measurement and optimization of the content on the pages. The information is also used to register your purchases and payments, and to deliver the services you have requested.

With the help of Google Analytics, we measure:

  • Website traffic
  • Time spent
  • User flow
  • Traffic sources
  • Conversions
  • Demographics : Including age and gender
  • Interests : Including affiliation categories and market segments
  • Geography : Including language and location
  • Behavior on the website : Including return visits, frequency, recency, and engagement
  • Technology : Including browser, operating system, and service provider
  • Smartphone/Tablet : Including manufacturer and model

If you, as a user, wish to opt out of Google Analytics tracking, you can download Google’s “Opt-out Browser Add-on” by clicking here. You can read more about Google’s and Google Analytics’ privacy policy by clicking here.

Period of storage

The information is stored for the period allowed by law, and we delete it when it is no longer necessary. If you ‘like’ one of our blog posts, the data is stored indefinitely. Purchases of gift cards and tickets are stored for the current year + 5 years. Data collected via Google Analytics is stored for 2 years.

Disclosure of information

Data about your use of the website, which pages you visit, geographic location, gender and age segment, etc., is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the “Cookies” section above. The information is primarily used for statistics.

Insight and complaints

You have the right to be informed about what personal data we process about you. You can also object to the use of information at any time. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries can be made to: [email protected]. If you want to complain about our processing of your personal data, you also have the option of contacting the Data Protection Agency.

The website is owned and published by:

Ravelinen
Torvegade 79
1400 Copenhagen K
Tel. 32 96 20 45
CVR: 17 68 59 37
[email protected]