Restaurant Ravelinen’s Privacy Policy
Ravelinen wants to ensure a high level of personal data security and thus protection of personal data – both for our guests and employees.
In the following you can read how we handle your personal data.
1.Data responsible
Restaurant Ravelinen contact details:
Restaurant Ravelinen
Torvegade 79
1400 København K
Tel: 32 96 2045
Mail: [email protected]
CVR: 17685937
Ravelinen handles personal data according to current legislation and will continuously adapt our procedures to comply with the EU rules that come into force on May 25, 2018 (GDPR).
2. What information is collected?
As a restaurant, Ravelinen only collects the information you provide when you book our services. When you provide your personal information, you also give your consent for us to use this information.
We collect personal information as follows:
We ensure that storage and processing of all data is done in accordance with applicable legislation.
CCTV surveillance is set up outdoors and indoors as a security measure
3. Ravelinen collection of personal data.
We collect the following personal data:
Special personal data.
In addition to the general personal data when booking a table, you can, if you wish, provide Ravelinen with special personal data, such as disabilities, allergies, specific medical data. If we receive this information from you, Ravelinen regards this information as consent for us to register this information.
Information from third parties.
For bookings and reservations, Ravelinen stores the information you have provided for up to 60 months, after which the information is deleted. However, information may be stored for longer if we have a legitimate need for longer storage, for example if it is necessary for legal claims to be established, enforced or defended, or if storage is necessary for us to comply with legal requirements.
In addition to the completion of the order itself, the information provided will only be used if, for example, you contact us with questions or if there are errors in the order.
5. For what purpose is the data collected?
Ravelinen collects personal data in connection with the services that Ravelinen provides to our customers and guests and which are described here in this privacy policy.
Ravelinen collects personal data
6. Legal basis.
We process your data based on our legitimate interests, which are :
We therefore process your personal data as part of entering into a collaboration or a specific contract.
We collect and process your personal data based on a legitimate interest, unless your interest overrides this. For example, we send you newsletters that you have voluntarily signed up for and which you are free to unsubscribe from at any time. Similarly, legitimate interests may include analysis of general user behavior for the purpose of improving your experience of Ravelinen services.
If you provide information about special circumstances relevant to the service in question (allergies, disabilities, etc.), we use this information to adapt our service to the stay in question.
7. Disclosure of personal data.
We collaborate with suppliers and may transfer personal data to external partners who process the data on our behalf. We use external partners for several purposes, including technical operation and hosting of systems and optimization of hansenshave.dk, distribution of newsletters and targeted marketing, including retargeting, and for your assessment of our company and services. We have entered into data processing agreements with all data processors who process personal data on our behalf. According to these data processing agreements, data processors may not use information for any purpose other than fulfillment of the agreement with us and are subject to confidentiality about these.
Some of these data processors, such as Facebook, are established in the USA. The necessary guarantees for the transfer of data to the USA are ensured through the data processor’s certification under the EU-U.S. Privacy Shield, cf. Article 45 of the EU Personal Data Regulation. To the extent that we use data processors other than those mentioned that are established outside the EU, this will always be done in compliance with valid transfer guarantees.
8. Storage of your personal data.
We will only retain your personal data for as long as it is necessary – both in accordance with applicable legislation and in order to provide our services to you.
Personal data is then securely deleted. As a general rule, we store your data for up to 24 months after you have stopped being our customer.
We store some personal data for a shorter or longer period of time. Accounting information and similar. Necessary to document our bookkeeping, we store for up to 5 years in accordance with applicable law.
Ravelinen uses cookies for our digital services.
9. Safety and security
We have implemented appropriate technical and organizational security measures against accidental or unlawful destruction, loss, alteration or deterioration of personal data and against unauthorized access or misuse.
Only employees who have a genuine need to access your personal data to perform their work will have access to it.
10. Your rights
According to the Personal Data Act, you have the right to gain insight into what information Ravelinen has available about you and to have this information updated at any time. Likewise, you have the right to have the personal information Ravelinen has about you deleted. If you wish this, Ravelinen will delete all information that Ravelinen is not required by law to store. If you have consented to Ravelinen processing your personal data, you can withdraw your consent at any time.
If you wish to have all your personal data deleted, you can contact us in writing with your name, address, phone number and email address.
Please write to: